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Operations Intern

GENERAL DESCRIPTION
Under the supervision of the Operations and Events Manager, the Operations Intern actively contributes to the execution of Trois-Rivières Lions home games.
This internship provides hands-on experience in sports operations, event management, and fan experience within a fast-paced environment. The intern will be directly involved in the various stages of preparing, executing, and wrapping up the team’s games and events.
MAIN RESPONSIBILITIES
Lions Games:
- Assist with the smooth operational execution of home games.
- Participate in the preparation, setup, and teardown of equipment and installations required for games.
- Help coordinate activities and activations presented during intermissions and television timeouts.
- Assist with raffles, contests, and other fan entertainment activities.
- Help coordinate the teams responsible for cleaning and maintaining the ice during television timeouts.
- Provide support for team store operations and merchandise sales to fans.
- Collaborate with various departments to ensure a smooth and professional game-day experience
QUALIFICATIONS & SKILLS
The ideal candidate:
- Is currently studying in a related field, including administration, project management, recreation management and intervention, event management, or another relevant field.
- Has strong interpersonal skills that support teamwork and collaboration.
- Demonstrates excellent relationship-building skills to establish and maintain effective working relationships.
- Is customer-service oriented.
- Demonstrates autonomy, attention to detail, and initiative.
- Is able to manage unexpected situations and multiple priorities at once.
- Maintains a high level of confidentiality.
WHAT WE OFFER
- Hands-on experience with a professional hockey team.
- Direct involvement in the operations of 36 home games.
- The opportunity to develop skills in event management and sports operations.
- Practical experience in a professional and fast-paced environment.
- The opportunity to work with various stakeholders, partners, and suppliers.
- Relevant experience for a career in sports, events, recreation, or management.
- The opportunity to build a professional network within the sports industry.
Attendance at all 36 home games is required. This position is unpaid and/or completed as part of an academic internship.
Interested candidates may send their résumé to kgendreau@lions3r.com and include the job title in the subject line of the email. Please note that only candidates selected for an interview will be contacted.
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